October 2017 Newsletter
Some of you will be getting this newsletter for the very first time so welcome to Isles Pool Service. Welcome back to all our snow birds.
September certainly was an interesting month. Hurricane Irma did her best to disrupt our operations here in SW Florida. My heart goes out to the poor folks in Naples, Bonita Springs, Marco Island and other areas that were hit hard by Irma’s fury. Here in Charlotte County things are not as bad. Many of our staff of 13 (including my wife and I) were here for hurricane Charlie some 13 years ago. As a result, some of us did not want to be here for Irma. We closed early on Friday the 8th to allow everyone to prepare. My wife and I headed northwest towards the Alabama border. We stopped short at the town of DeFuniak Springs, FL. Three of my employees headed out of state to Kentucky, Tennessee, and New York. The rest stayed in their homes or with friends here locally.
We were closed on Monday the 11th since many streets in downtown Punta Gorda were flooded, and to allow first responders clear access the communities we service. By Tuesday the 12th , four of us were back at work. The 3 employees that were out of state were slowly making their way back. Those in Arcadia were trapped there by flooded streets, and one employee in Fort Myers had flood water in her apartment. Fortunately, no one was injured, no one left hungry, and no one left permanently homeless. Our staff members stepped up to help each other by offering their homes temporarily. It took two weeks but the Fort Myers employee is now back in her apartment.
As the week went on, a few more employees returned to work. While it was impossible to provide full cleanings with such a limited staff and a short week, we did get to all the pools and at least adjust the chemistry to prevent them from turning into lagoons. Many of the pools didn’t even have power. By Monday the 18th all our cleaning staff returned to work. While the damage to the pools was nothing compared to Charlie, there were a lot of leaves and fine dirt to clean up. This made for a long and tiring week for the entire staff.
I am happy to say that everyone now has power and water restored and Isles Pool Service is back on track. This week most of the pools will be back to their regular rhythm and maintenance should be smoother and on schedule. Our repair department is still a bit behind but that should be corrected by the end of this week. Most of you have been patient and we appreciate your business.
Everyone have a great October and thank you for your business.